Ovella Eye Massager – Product Safety & Usage Information

Last Updated: 11 May 2025

At Ovella, your comfort, confidence, and safety are our top priorities.
The Ovella Eye Massager is thoughtfully engineered to relieve tension, reduce puffiness, and promote relaxation around the eyes — safely, effectively, and comfortably.

This page provides essential guidance on safe use, care, and precautions.
Please read carefully before your first use.

1. Product Overview

The Ovella Eye Massager is a portable relaxation and beauty device designed for external use around the eye area only.
It combines gentle heat therapy, air pressure massage, and soothing vibration to help reduce eye strain, improve circulation, and promote deeper relaxation.

Our product is:
✅ Dermatologist-tested for skin and ocular area safety
✅ Made from soft, skin-friendly materials
✅ Suitable for most skin types when used as directed

Individual results and sensitivities may vary.

2. Directions for Safe Use

To achieve the best and safest results:

1. Ensure your face and eye area are clean and free from makeup or lotions before use.

2. Adjust the elastic head strap for a comfortable, secure fit.

3. Press the power button to turn on and select your preferred mode (heat, vibration, air compression, or music).

4. Relax and keep your eyes closed during use.

5. Use for 10–15 minutes per session, once or twice per day as desired.

6. After use, power off the device and wipe the contact area gently with a soft, dry cloth.

💡 Pro Tip: Use before sleep or after screen time for maximum comfort and relaxation.

3. Important Safety Tips

• For external eye area use only — never use directly on the eyeballs.

• Avoid using the device on broken, irritated, or swollen skin.

• Do not use while driving or performing activities that require attention.

• Keep away from water — do not submerge or expose to high humidity.

• Always turn off the device before cleaning.

• Keep out of reach of children and pets.

4. Patch Testing & Sensitivity

Before your first full session, test briefly to ensure comfort:

• Use the device for a few minutes at the lowest intensity setting.

• If redness, burning, or irritation occurs, discontinue use immediately and consult a medical professional.

5. Materials & Components Transparency

The Ovella Eye Massager is made with soft-touch ABS and silicone materials, with built-in heating and vibration elements designed for cosmetic and relaxation purposes.

If you have allergies or skin sensitivities, review packaging details or contact support@ovella.online before use.

6. Storage & Handling

To maintain product quality and longevity:

• Store in a cool, dry place away from direct sunlight or moisture.

• Avoid dropping or applying heavy pressure to the device.

• Keep the charging port clean and dry.

• Do not use or charge the device if it appears damaged.

7. Safety During Use

The Ovella Eye Massager includes built-in temperature and pressure controls for your safety.

However, please note:

• Do not use continuously for longer than 15 minutes per session.

• Stop use immediately if you experience discomfort, pain, or dizziness.

• Avoid using the heat mode on very sensitive or inflamed skin.

8. Compatibility with Skincare Products

• The device is best used on clean, dry skin.

• Avoid using creams, serums, or oils during the massage — they may interfere with the device’s air pressure and vibration performance.

• You may apply gentle eye cream or serum after the session to enhance hydration.

9. Potential Reactions or Side Effects

While rare, possible reactions include:

• Mild temporary redness or warmth

• Tingling or light pressure sensations

• Temporary marks from air compression in sensitive users

If irritation occurs:

• Stop use immediately

• Gently cleanse the skin with cool water

• Consult a doctor if symptoms persist

10. Medical & Health Considerations

Consult your healthcare provider before use if you:

• Have eye conditions (glaucoma, cataracts, retinal disorders, etc.)

• Have undergone recent eye surgery or cosmetic procedures

• Have severe migraines or facial nerve sensitivity

• Are pregnant or have cardiovascular issues

11. Safety Certifications & Quality Assurance

All Ovella devices are manufactured under strict safety and quality controls, adhering to:
✅ GMP (Good Manufacturing Practice)
✅ CE & UKCA Safety Certifications
✅ EU & UK Consumer Electronics Compliance

Each device is tested for:

• Electrical safety and durability

• Temperature and pressure control stability

• Hygiene and material quality

12. Environmental & Ethical Commitment

At Ovella, we are dedicated to sustainable and ethical practices.
Our devices are:
♻️ Cruelty-free — never tested on animals
🌿 Packaged with eco-conscious materials where possible
💚 Built for long-term durability to minimize waste

13. Disclaimer

The Ovella Eye Massager is a relaxation and beauty enhancement device, not a medical treatment.
Results may vary depending on individual use, lifestyle, and health conditions.

Ovella is not liable for injury, allergic reactions, or damage resulting from improper use or failure to follow safety instructions.

Always read the included manual and packaging details before use.

14. Contact & Support

For product support, safe use questions, or troubleshooting assistance, please contact:

Ovella Customer Care
📧 support@ovella.online

We’re here to ensure your Ovella Eye Massager experience is relaxing, safe, and restorative — every time you use it.